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Privacy Policy
CareSecure ("Company," "we," "us," or "our") operates the website located at www.caresecure.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect information you provide when using our Site. By using our Site, you agree to the practices described herein.
IMPORTANT NOTICE: We are a data lead generation company. We collect personal information from consumers and share it with licensed health insurance professionals and agents ("Buyers") who may contact you about health insurance options. We are not an insurance company, broker, or agent, and we do not provide insurance quotes or advice.
1. Information We Collect
We collect information you voluntarily provide through our online forms, including:
- Full name, email address, and phone number
- ZIP code and state of residence
- Date of birth (primary applicant only)
- Household size and estimated annual household income range
- Current insurance status (insured, uninsured, or expiring coverage)
- Type of coverage sought (individual or family)
- Preferred contact time
- Consent records, including timestamp and IP address at time of submission
We do not collect health conditions, diagnoses, medications, Social Security numbers, financial account information, or any other sensitive personal or health information.
We also automatically collect certain technical information when you visit our Site, including IP address, browser type, referring URL, pages visited, and general geographic location derived from your IP address.
2. How We Use Your Information
We use the information we collect to:
- Share your information with licensed health insurance professionals and agents for the purpose of presenting you with health insurance options
- Verify and document your consent to be contacted
- Operate, maintain, and improve our Site
- Comply with applicable laws and legal obligations
- Detect and prevent fraud or misuse of our services
3. How We Share Your Information
We may share your information with:
- Insurance Professionals (Buyers): We share your information with licensed health insurance brokers, agents, and agencies who may contact you regarding health insurance plans. By submitting your information, you expressly consent to this sharing.
- Technology Service Providers: We use third-party vendors including consent documentation services (such as TrustedForm or Jornaya), CRM platforms, and hosting providers who assist us in operating our Site. These vendors are contractually prohibited from using your data for their own marketing purposes.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of CareSecure or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your information to advertisers, data brokers, or unrelated third parties. We do not share your information with non-insurance marketers.
4. Your Consent to Contact
By submitting your information through our Site and checking the required consent boxes, you expressly authorize licensed insurance professionals who receive your information to contact you at the phone number and email address you provide. This may include contact by telephone (including automated dialing systems), prerecorded voice message, SMS/text message, and email. Standard message and data rates may apply. Your consent is not a condition of receiving any services.
5. Data Security
We implement commercially reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, or misuse. These include SSL/TLS encryption for data in transit, access controls limiting data access to authorized personnel, and secure storage practices. In the event of a data breach, we will provide notification as required by applicable state law.
6. Your Rights & Choices
Depending on your state of residence, you may have the right to access, delete, correct, or opt out of the sale of your personal information. To exercise any of these rights, contact us at: privacy@caresecure.com. We will respond within 45 days.
We do not knowingly collect personal information from individuals under the age of 18.
7. California Residents (CCPA/CPRA)
California residents may submit requests to know, delete, correct, or opt out of the sale/sharing of personal information by clicking the "Do Not Sell My Personal Information" link in the footer or emailing privacy@caresecure.com. Categories of personal information collected: Identifiers, commercial information, and internet activity data. We do not discriminate against users for exercising their privacy rights.
8. Other State Privacy Rights
Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights. Contact privacy@caresecure.com to exercise your rights.
9. Cookies & Tracking Technologies
We use cookies for analytics, Site functionality, and conversion tracking. You may disable cookies through your browser settings; however, some Site features may not function properly as a result.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Site after changes constitutes acceptance of the updated policy.
11. Contact Us
CareSecure, LLC
Email: privacy@caresecure.com
Mailing Address: [Insert business address]
Terms of Service
These Terms of Service ("Terms") govern your use of the CareSecure website and services. By accessing or using the Service, you agree to be bound by these Terms.
1. Description of Service
CareSecure is a lead generation service. We collect basic personal information from consumers interested in health insurance options and share that information with licensed insurance professionals ("Agents") who may contact you to discuss available plans. CareSecure is not an insurance company, agent, broker, or advisor and does not provide insurance quotes, recommendations, or advice.
2. Eligibility
You must be at least 18 years of age to use this Service. By submitting information, you represent that you are 18 or older and that all information you provide is true, accurate, and complete.
3. User Consent to Contact
By submitting your information and checking the required consent boxes, you expressly consent to being contacted by licensed insurance professionals using the contact information you provide. Such contact may include phone calls (including automated dialing), SMS/text messages, prerecorded messages, and email. This consent is not a condition of any purchase or service.
4. No Insurance Advice
Nothing on this Site constitutes insurance advice, a recommendation to purchase any specific plan, or a representation of coverage eligibility. CareSecure disclaims all liability for decisions made in reliance on information found on this Site.
5. Accuracy of Information
You agree to provide accurate and complete information. Submission of false or misleading information is prohibited.
6. Intellectual Property
All content on the Site is the property of CareSecure or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.
7. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted or error-free.
8. Limitation of Liability
To the maximum extent permitted by law, CareSecure and its affiliates shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed one hundred dollars ($100).
9. Indemnification
You agree to indemnify and hold harmless CareSecure from any claims arising out of your use of the Service or violation of these Terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of [Insert State]. Disputes shall be resolved by binding arbitration under AAA rules. You waive the right to participate in class action proceedings.
11. Modifications
We reserve the right to modify these Terms at any time. Continued use of the Service after posting constitutes acceptance.
12. Contact
CareSecure, LLC
Email: legal@caresecure.com
Mailing Address: [Insert business address]